At *Solutionwise.shop, we take pride in offering high-quality digital products designed to solve real problems. Due to the nature of digital goods, all purchases are considered *final and non-refundable. Please read this policy carefully before making a purchase.
1. No Refunds
Since our products are digital and instantly accessible upon purchase, we do not offer refunds once the product has been delivered or downloaded.
2. Exceptions (If Applicable)
Refunds may only be considered under the following limited circumstances:
- You were charged more than once for the same product due to a technical error.
- You never received access to the product due to a system issue on our end (not due to email filters, spam folder, or incorrect email input).
If you believe you qualify for a refund under these exceptions, please contact us at support@solutionwise.shop within 7 days of your purchase. Include:
- Your order number
- The email address used for the purchase
- A brief explanation of the issue
3. Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us within 7 days, and we will review your case for a possible refund or credit.
4. Product Issues
If you’re facing problems accessing or using the product, please reach out to our support team. We are happy to help resolve any technical issues, but this does not qualify for a refund.
5. Contact
If you have any questions about our Refund Policy, contact us at:
📧 support@solutionwise.shop